The service
Real dial tone, without the copper
We install a device at your building that produces genuine analog dial tone at the jack and carries it over a managed voice network rather than the open internet. Your fire panel, elevator phone, alarm dialer or fax machine plugs into it and behaves exactly as before.
What the equipment has to do
| Requirement | Why it matters |
|---|---|
| True analog line behaviour | Loop current, dial tone, and signalling your existing panel and central station already accept — not an approximation of them. |
| A managed voice path | Signal integrity and latency that life-safety equipment can rely on, rather than best-effort public internet. |
| Battery backup sized to code | Premises equipment that replaces a phone line is expected to keep working through a power outage. |
| Certified hardware where it is required | Listed equipment, with documentation you can hand to an inspector. |
| Your numbers, kept | Existing numbers port across. Nothing on your printed signage or in anyone’s contact list changes. |
NFPA 72 2025 edition — supervised paths and standby power
It is a service, not a box
The hardware is a component. What you are actually buying is the lifecycle: we inventory what you really have, design the replacement site by site, install around your calendar, test end to end — including with the alarm central station where one is involved — and hand you an acceptance package your inspector and your insurer will accept.
Then we keep monitoring the lines, and we review the inventory with you every year, because buildings quietly grow new lines.